Privacy Policy
Effective Date: September 1, 2025
Last Updated: September 1, 2025
At Reptile Store (ReptileStore.com), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase live reptiles from us. Please read this policy carefully to understand our practices.
1. Information We Collect
Personal Information: Name, company name, billing and shipping addresses, email address, payment details.
Business Information: Import license numbers, reseller permits, or other documentation required to process reptile orders.
Technical Information: IP address, browser type, operating system, referring URLs, pages visited, and time/date of access.
Cookies & Tracking Data: We may use cookies and analytics tools to improve user experience and site functionality.
2. How We Use Your Information
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Process and fulfill orders of live reptiles.
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Verify importer eligibility and legal compliance (CITES, USDA, local regulations).
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Communicate with you regarding orders, invoices, and account status.
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Improve our website, product offerings, and customer service.
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Send promotional emails or newsletters (if you have opted in).
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Protect against fraud and ensure compliance with applicable laws.
3. Sharing of Information
We may share your information with:
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Shipping Partners to deliver live reptiles.
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Payment Processors to complete transactions.
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Regulatory Authorities when legally required (e.g., wildlife permits, customs, law enforcement).
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Service Providers (IT, analytics, hosting) supporting website operations.
We do not sell, rent, or trade your personal or business information to third parties for marketing purposes.
4. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.
5. Retention of Information
We retain information as long as necessary to fulfill orders, meet legal, regulatory, or accounting obligations, and resolve disputes.
6. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal information, and to opt out of marketing communications.
To exercise these rights, contact us at the email below.
7. Cookies Policy
We use cookies and similar technologies to enhance site functionality and analyze usage. You can refuse cookies in your browser settings, though some features may not function properly.
8. Children’s Privacy
Our services are intended for businesses and professional reptile retailers. We do not knowingly collect information from individuals under 18 years of age.
9. International Transfers
If you are outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, contact us at:
Email: sales@ReptileStore.com